At NG-Tech, we are committed to ensuring that your orders are processed and shipped efficiently. However, please review the following details regarding our shipping process and potential delays:
Estimated Processing Time:
- Most orders (approximately 80%) are processed within 1-3 business days. During peak periods or with certain products, processing times may be slightly extended.
Estimated Delivery Time:
- Once processed, orders typically arrive within 3-7 business days, depending on the shipping destination and local delivery services. Delivery times may vary based on location, customs clearance, or unforeseen delays with the delivery carrier.
Shipping Fees:
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Stock Shipping Fee: A flat rate of $12.71 applies for shipments from our warehouse to overseas recipients.
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Last-mile Shipping Fee: An additional charge of $10.81 applies for final delivery to overseas recipients. This fee is not included in the stock shipping fee.
Please Note:
- While we make every effort to meet the timelines stated above, shipping delays may occur due to factors beyond our control, including weather conditions, customs clearance, or issues with the carrier.
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No refunds will be issued for shipping delays or any shipping-related issues. By completing your purchase, you acknowledge and agree that NG-Tech is not responsible for any delays, lost shipments, or other issues related to shipping.
If you have any questions or concerns regarding the shipping or delivery of your order, please contact our support team. We are here to assist and resolve any issues that may arise.
