Refund policy

At NG-Tech, we prioritize the quality and satisfaction of our products. Each item is thoroughly inspected before shipment to ensure it meets our high standards. As such, all sales are considered final once the order is placed.

No Refunds or Exchanges
We strongly encourage customers to carefully review their order details prior to completing their purchase. Please note, all sales are final, and we are currently unable to process returns or issue refunds. Refunds and exchanges will only be considered after consultation with our supplier (Zendrop), should any issues arise.

Warranty and Support
If there is a defect with the product upon arrival, please contact us immediately, and we will work with you to resolve the issue, adhering to the manufacturer’s warranty terms.

Pre-Purchase Communication
For any questions or clarifications regarding the product or your order, we highly recommend reaching out to our customer service team before completing your purchase. We are happy to assist with any concerns you may have.

Thank you for your understanding, and we appreciate you choosing NG-Tech.